Refund policy

To start a return, you can contact us at support@legacylasersco.com. Please note that returns will need to be sent to the following address: Legacy Lasers, 2450 Oddie Blvd, Suite 110, Sparks, NV 89431

You can always contact us for any return question at support@legacylasersco.com.

Unfortunately, we cannot accept returns on gift cards.

 

Returns with a Receipt

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Personalized and non-personalized items with a valid receipt may be exchanged hassle-free for the same item or another of equal or lesser value.

Non-personalized items with a valid receipt may be returned for a complete refund within 30 days of the purchase date.

Returns without a Receipt

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All personalized and non-personalized items without a valid receipt may be exchanged for merchandise equal to or lesser than the value of the order at the time of the exchange.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.